Terms & Conditions.
01Acceptance
By using Hoops & Racket Mandaue's facilities or booking platform, you agree to these terms. Continued use constitutes acceptance of any updates.
02Bookings
Bookings are confirmed only after our team verifies your payment and you receive a confirmation message. "Pending" slots remain unconfirmed until verification.
03Rates
Court rental is ₱350 per hour, per court, the same rate for badminton or pickleball, day or night. Pickleball paddles are available for rent at ₱100 each. Rates may be adjusted during tournaments or club nights.
04Payment
We accept GCash and cash on-site. Online bookings require GCash with receipt screenshot uploaded for verification.
05Cancellation
Free cancellation up to 4 hours before your slot start time. Within 4 hours, you may transfer the slot to another player and settle directly, or pay in full.
06Walk-ins
Walk-ins are welcome, subject to court availability. Online booking is recommended for popular evening hours and weekend club nights.
07Conduct
Players are expected to maintain respectful, sportsmanlike behavior. Disruptive conduct may result in removal without refund.
08Liability
Use of facilities is at your own risk. Hoops & Racket Mandaue is not liable for personal injury or property damage incurred during play.
09Facility rules
Non-marking court shoes required. No food or drinks on the playing surface. Please clean up after club nights and respect other players' equipment.
10Privacy
Your data is handled per our Privacy Policy.
11Contact
Reach us via Facebook DM (Mandaue or Talisay branches) or in person at A.S. Fortuna St, Mandaue.